You may think Shouty Grandad has been laying low, keeping quiet? No, he is still causing aggro and pain to the general populace, especially those nameless, worker bees that are the front line of our commercial world. Only Shouty Grandad would ask a Sainsbury's shopfloor worker why the bread has gone up 5p in the last week. We all know, these people (and I have served my time as one of them) are not 'in the know' they are the thin blue line that meets the public but has the least information about the service or product.Pity, then, the cold caller on the phone, probably in Delhi or Calcutta, phoning random English phones until someone, in the middle of The Horse of The Year Show (thank you very much) answers the phone. The legend that is...Shouty Grandad.
The lady from the land to the East is trying to get Shouty Grandad to change his electric and gas supplier to the company that she represents. She tells him how she can match his current supplier's bill and better it (don't forget she is having to repeat everything she says 3 times and at varying speeds as Shouty Grandad can only understand the very Northern and very local accents)! He then launches the fightback, the arsenal of Shouty Grandad, his humongous knowledge of all things financial. He asks her how many therms he gets at the initial price, how many at the second, how does this relate to his current supplier, what discount for cash. etc etc. in the end he blinds her with science. As his parting shot, he says.. "I wouldn't change over my power supplier on the strength of a phone call anyway, I need to sit and work out your prices."
And in her best angry Asian voice, she shouts, "WHAT ARE YOU WASTE MY TIME?!"
Now she knows how it feels. It's a small step Shouty Grandad, but it is the start of the fight back, the revolution!
